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Details of the shipment

Ritorno

On this page you can see all the information on the shipment. It is divided into sections with a heading explaining the subject (Status, Undelivered Goods, Cash on Delivery, etc). Click on these to go directly to the part of the page giving the information you want to see. DETAILS The first part, always available and without a heading, giving the basic information concerning the shipment. STATUS Always available, gives the progress status of the shipment at any stage of the transport cycle, giving the status of the goods at the time of monitoring. CASH ON DELIVERY This section is available if there is a cash on delivery payment for the shipment in question and gives all the information as well as the means of collection and payment. UNDELIVERED GOODS This section exists if the shipment is or has been undelivered: it gives the reasons for opening the process and, if completed, how the process was closed. If the shipment is still undelivered and the customer has a password it is possible to give Instructions to resolve it. NOTES Any special instructions concerning the collection and/or delivery of the goods such as closure periods, requested delivery dates, etc. P.O.D. (Proof Of Delivery) If the BRT P.O.D. has been stored in memory, it is possible to click on the button and see the image. DPD If the shipment was sent abroad using the DPT network it is possible to access the Track and Tracing services and view the Signature given on delivery. Only regular customers (with a password) can view a Signature if they have activated the special service by requesting it.

Details

Shipment No.: The number assigned by BRT to the shipment.
Sender Doc. No.: The customer's reference number for the document accompanying the shipment.
Sender: The name and place where the goods are collected
Consignee: The name and place where the goods are delivered.
Parcels: The total number of parcels in the shipment.
Weight: The total weight of the shipment.
Volume: The total volume of the shipment.
Nature of goods: The description of the goods.
Payment by: Who pays the transport costs (sender or consignee).
Invoice No.: The invoice number and issue date (the information is given if an invoice for the shipment has already been issued).
Delivery Statement No.: The number and issue date of the document used for the delivery of the goods.

Status

Cash on delivery

Amount: The value, including currency, of the cash on delivery.
Means of payment: The means with which, in the delivery phase, the cash on delivery was paid to BRT, namely: with a cheque made payable to the sender (bank cheque or bank draft) or in cash / cheque made payable to BRT.
Status: The situation of the cash on delivery at the time of monitoring, i.e. whether it has been cashed, is to be paid, has been paid, is pending, etc.
Means of remittance: If the cash on delivery has been paid, it indicates in which way BRT has remitted the cash on delivery to the sender, i.e. with a bank cheque or draft, drawing cheque, transfer, etc.
Means of remittance: Information is given if the cash on delivery has been paid. Indicates how BRT remitted the cash on delivery to the sender, i.e. with a bank cheque or draft, drawing cheque, transfer, etc.
Cheque No. / Instruction No.: Information is given if the cash on delivery has been paid. The last stage of the remittance procedure, i.e. the number of the cheque or the instruction if the payment was made by transfer.
Date cheque sent / Date of instruction: Information is given if the cash on delivery has been paid. These also form the last stage of the remittance procedure, i.e. the date on which the cheque was sent or the transfer instruction executed in favour of the sender.

Undelivered goods

Undelivered goods No.: The number assigned to the undelivered shipment. It is made up of the Depot which opened the undelivered goods process (first 3 characters) and a number in order (7 characters)
Date of opening: The day on which the undelivered goods process was opened.
Reason: The reason why the goods were not delivered and the undelivered goods process was opened.
Date of instructions: Visible only if the sender has given instructions to resolve the undelivered goods process. The date on which the instructions were received.
Instructions: Visible only if the sender has given instructions to resolve the undelivered goods process. The content of the instructions, i.e. delivery, re-routing or return.
Expenses charged: Visible only if the sender has given instructions to resolve the undelivered goods process. Indicates if the expenses incurred for the undelivered goods processes are to be charged and, if so, to whom (sender or consignee).
New Cash on Delivery: Visible only if the sender has given instructions to resolve the undelivered goods process. The amount of the cash on delivery, including the currency, which the sender has wanted to modify, cancel or enter.
Notes: Visible only if the sender has given instructions to resolve the undelivered goods process. The instructions in form of a note that we have received from the customer.
Date of closure: Visible only if the undelivered goods process has been concluded with one of the established means, thanks to instructions being sent. The date on which this happened.
SEND INSTRUCTIONS: Visible only if the sender has NOT given instructions to resolve the undelivered goods process. Click on this button to release the undelivered goods by sending instructions directly to the relevant Depot.